Privacy Policy

Privacy Policy IBC003 — Your Data Protection & Privacy

IBC003 takes seriously our responsibility to protect the privacy and data security of every member. This policy explains in detail how your information is collected, used, stored, and protected on our platform.

Updated: 1 January 2026

Our Privacy Commitment

256-bit SSL encryption at all times
Data is never sold to third parties
Strict data access controls
User data access & deletion rights
Data protection law compliance

Why Your Data Secure With Us

High-Level Encryption

All data transmitted between your device and ibc003 servers is protected by 256-bit SSL encryption — the same security technology used by leading financial institutions.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered access controls. Only authorised personnel may access sensitive member information.

KYC Identity Verification

Our KYC process uses trusted verification methods to confirm the genuine identity of members, while protecting you from any fraudulent activity by third parties.

No Sharing Without Consent

Ibc003 will not share, sell, or rent your personal information to any third party for marketing purposes without your explicit consent.

Mobile App Security

The IBC003 mobile app for iOS and Android features two-factor authentication (2FA) and local data encryption to keep your account protected at all times.

Continuous Monitoring

Ibc003's security monitoring system operates 24 hours a day, 7 days a week to detect any suspicious activity and proactively protect your account.

Important Note: This Privacy Policy explains how IBC003 ("we", "Platform") collects, uses, stores, and protects your personal information ("User"). By registering and using the IBC003 platform, you agree to the terms set out in this Privacy Policy. Please read this document carefully before using our services.

1Introduction

IBC003 is a trusted online betting platform loved by hundreds of thousands of users across Malaysia. We understand that privacy is a fundamental right, and we take that responsibility very seriously. This Privacy Policy is designed to give you full transparency into our data handling practices.

As a platform operating in the online entertainment industry, we are bound by various legal obligations relating to data protection, anti-money laundering (AML) compliance, and know-your-customer (KYC) requirements. All data collection processes we carry out are solely to fulfil these obligations while delivering the best experience to you.

This policy applies to all users who access the IBC003 platform via the official website, the iOS and Android mobile apps, and any other official IBC003 channels. We encourage you to read this document in full so that you fully understand your rights and how we protect your privacy.

2Information Collected

IBC003 collects various types of information depending on how you interact with our platform. Generally, the information we collect falls into three main categories:

Information You Provide Directly:

  • Full name, date of birth, and ID card number upon account registration.
  • Your email address, phone number, and current residential address.
  • Payment method details such as bank account numbers, bank names, and e-wallet information.
  • Identity verification documents (KYC) such as copies of your national ID, passport, or other official documents.
  • Any information you share when communicating with our customer support team.

Automatically Collected Information:

  • Your IP address, device type, operating system, and browser version.
  • Log data including access times, pages visited, and actions performed on the platform.
  • Game performance data, betting history, and financial transactions.
  • General location data based on IP address for geographic eligibility verification.
Data Type Example Primary Purpose
Personal Identity Name, IC, date of birth KYC verification, fraud prevention
Contact Information Email, phone, address Account communications, notifications
Financial Data Bank account, transactions Deposit & withdrawal processing
Technical Data IP, browser, device Security, fraud prevention
Usage Data Game history, betting Service improvement, compliance

3How We Use Your Data

We use the information collected for various legitimate and necessary purposes to ensure the ibc003 platform operates smoothly, securely, and in compliance with all applicable legal requirements:

  • Account Management: Creating, verifying, and maintaining your member account, including the mandatory KYC process.
  • Transaction Processing: Handling deposits, withdrawals, and all financial activity in your account efficiently and securely.
  • Platform Security: Detecting and preventing fraud, money laundering, unauthorized access, and other illegal activities that threaten the integrity of the platform.
  • Service Communications: Sending important notifications relating to your account, transactions, policy updates, and security information.
  • Product Improvement: Analyzing usage patterns to enhance the user experience, improve platform features, and develop new products.
  • Legal Compliance: Meet reporting requirements to the relevant authorities in accordance with applicable laws.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance to members who need it.

ibc003 does not use your data to make automated decisions that materially affect your rights without human involvement. All significant decisions relating to your account are subject to review by our team.

4Information Sharing

Ibc003 does not sell, rent, or trade your personal information to any external party for commercial marketing purposes. However, there are certain situations where we may need to share your information with trusted third parties:

  • Payment Service Providers: Required transaction information is shared with partner banks and approved e-wallet providers solely to process your deposits and withdrawals.
  • Game Software Providers: Live Casino and slot game providers partnering with ibc003 may receive technical data necessary to operate their games on our platform.
  • KYC Verification Services: Your identity information may be shared with approved third-party identity verification service providers to conduct comprehensive KYC checks.
  • Legal Requirements: We will disclose the required information when mandated by a court order, regulatory directive, or any other valid legal obligation.
  • Business Transfers: In the event of a company merger, acquisition, or asset sale, user data may be transferred to the successor entity, which will continue to comply with this Privacy Policy.

All third parties that receive your data from ibc003 are bound by strict data protection agreements and are only permitted to use that information for the specified purpose.

5Cookies & Tracking Technologies

IBC003 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login session verification, security management, and language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting anonymous statistical information about how users interact with the platform to help us identify technical issues and improve performance.
  • Functional Cookies: Storing your preferences such as display settings, preferred language, and login details (if you choose to be remembered) to provide a more personalized experience.
  • Analytics Cookies: Used to understand aggregate platform usage patterns, helping us make data-driven decisions to improve our services.

You can manage your cookie settings through your browser at any time. Please note, however, that disabling certain cookies may affect the functionality of some areas of the IBC003 platform.

6Data Security

The security of your personal data is ibc003's highest priority. We implement a comprehensive range of technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction:

  • 256-bit SSL encryption for all data transmitted between your device and our servers.
  • Sensitive data stored in our database is encrypted using the latest encryption algorithms.
  • Multi-layered access control based on the principle of least privilege — only staff who genuinely require access to specific data are granted that permission.
  • Two-factor authentication (2FA) for staff accounts and optional 2FA for member accounts for added security.
  • Round-the-clock 24/7 security monitoring with automated intrusion detection systems.
  • Regular penetration testing by independent security experts to identify and address system vulnerabilities.
  • Ongoing cybersecurity awareness training for all ibc003 staff.
  • Clear and well-practised incident response procedures to handle any data breaches quickly and effectively.

Security Reminders: While ibc003 takes all reasonable steps to protect your data, no data transmission over the internet can be guaranteed 100% secure. We encourage you to take personal security measures as well, such as using a strong password, not sharing your login details, and keeping your device up to date.

7Your Rights

As an ibc003 user, you have certain rights regarding your personal data, which we fully respect. Below is a summary of your key rights:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Request correction of any inaccurate or incomplete personal information.

Right to Erasure

Request deletion of your personal data subject to applicable legal obligations.

Right to Restriction

Request restriction of your data processing under certain circumstances.

Right to Data Portability

Receive a copy of your data in a structured, machine-readable format.

Right to Object

Object to the processing of your data for direct marketing purposes or certain legitimate interests.

To exercise any of the above rights, please contact our support team via live chat within the platform. We will process your request within a reasonable timeframe and keep you informed of the actions taken.

8Data Storage & Deletion

IBC003 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law. Retention periods vary by type of information:

  • Active Account Data: Retained for the duration your account is active and for any additional period required after account closure to meet legal obligations.
  • Financial Transaction Records: Retained for the minimum period required by applicable financial and anti-money laundering laws.
  • KYC Documents: Retained for the period required by legal compliance obligations, typically no less than 5 years after account closure.
  • Communication Logs: Communication records with the support team are retained for 2 years for quality control and dispute resolution purposes.
  • Analytics Data: Anonymised usage data may be retained for longer periods for statistical analysis and platform improvement purposes.

When data is no longer needed and there is no legal obligation to retain it, IBC003 will securely delete or anonymise that data using industry-recognised methods.

9Third-Party Links

The ibc003 platform may contain references or links to third-party services such as game providers, payment providers, and other business partners. Please note that:

  • The IBC003 Privacy Policy applies only to platforms and services directly operated by IBC003.
  • When you access third-party services linked to our platform, the privacy policy of those third parties will apply to your interactions with them.
  • Ibc003 is not responsible for the privacy practices or content of third-party websites or services.
  • We encourage you to read the privacy policy of any third-party service before providing your personal information.

10Privacy Policy Changes

IBC003 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we protect user data.

For significant changes, we will notify you via in-platform notifications, an email to your registered address, or a prominent notice on our website before the changes take effect. For minor changes, we will update the "Last Updated" date at the top of this page.

Your continued use of the ibc003 platform after any policy changes take effect constitutes your acceptance of the updated policy. If you disagree with the changes made, you must stop using the platform and contact us to close your account.

We recommend reviewing this Privacy Policy page periodically to stay informed about how we handle your personal information. The latest version of the Privacy Policy will always be available on this page.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. You can reach us through the following channels:

  • Live Chat: Our primary support channel, available 24/7. You can start a live chat session directly within the ibc003 platform for an immediate response.
  • Email: Send your enquiry to [email protected] for issues requiring a written response or documentation.
  • FAQ: Visit page FAQ us for answers to the most frequently asked questions about privacy and data security.

We are committed to responding to all privacy-related inquiries within 5 business days. For urgent data security issues, we aim to provide an initial response within 24 hours.

Commitment IBC003 Of Your Privacy

We ensure every aspect of your data handling meets the highest security and privacy standards.

256-bit
SSL Encryption
24/7
Security Monitoring
0
Sale of Data to Third Parties
5 Days
Data Request Response

Play with Secure & Trusted at ibc003

With world-class data protection and an unwavering commitment to your privacy, IBC003 is the online betting platform you can fully trust. Register now and enjoy a safe, fair, and exciting gaming experience.

Secured by IBC003

Sports & Casino Games
Best odds, fair results
View
Premium Slot Games
Thousands of titles from leading providers
View
Exclusive Promotions & Bonuses
Special offers for new & loyal members
View
Bahasa Melayu